In certain cases, we may be unable to follow through with your order, if: 

• Item is out of stock 

• We are unable to ship to your location 

• There are issues with payment 

• Duplicate orders have been placed 

In these cases, you will be automatically refunded. And a confirmation of order cancellation will be sent to your email address. 

Mim and Bell Return Policy

As much as we would love for you to love your order, we understand that under some circumstances mistakes can happen! We are happy to offer an exchange or full refund, as long as the returned item meet our return requirements: 

Items must be returned or exchanged within 10 days of receiving your order. 

Items must be returned to us in their original condition (unworn, unaltered, unwashed). Items will not be eligible for return if swing tags, mim and bell sashes or main labels are removed from the garment, and are considered a visible sign of wear. 

Items with visible wear stains, such as sweat marks, makeup or fake tan, food and drink stains or dirt will not be eligible for exchange or return. 

Mim and Bell reserve the right to reject items that do not meet the criteria for return. Items that are rejected for refund or exchange will be sent back to the sender at their cost. 

*Please note, Mim and Bell are not liable for damage or loss of items in return exchange. By placing an order with us, you are responsible for all shipping fees, duties and taxes and the cost of return shipping. 

*Please note, items marked final sale will not be eligible for return.

*Please note, sold out items will not be eligible for exchange, but will be eligible for refund.

Shipping and Delivery

Australian Shipping 

*Please note: We understand that in some cases, there is an urgency for your delivery. If same day delivery is needed, we will do everything we can to make this happen.

International Shipping

*Please note: International taxes and duties are not covered by Mimandbell.